Water & Sewer Department
The Problem with Flushable Wipes - Important Video
Too often the public sees the word “flushable” on a package of personal care or cleaning wipes and does not think twice about flushing them down the toilet and into the sewer system (even though they are not biodegradable). This can wreak havoc, causing costly damage to sewer infrastructure and increasing the possibility of sewer line back-ups into homes.
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Residential Cross Connection Program
The City of Allen Park is required under Public Act 399, Part 14, to maintain a cross connection control program to identify and eliminate any possible connections that could contaminate the public water system. The City of Allen Park has implemented a program for its non-residential water customers for a number of years; however, in order to fully comply with this State mandate, we must now include residential customers as part of this program.
The residential program consists of both inspections of the interior/exterior of homes and periodic testing of backflow prevention assemblies, which are typically found on lawn irrigation systems. These backflow preventers are installed on the plumbing system to ensure contaminated water or other substances cannot be introduced to the home or the public water supply. Please note; the City will only be inspecting the exterior of residential properties at this time. In addition, please refer to the steps shown below that residents may take to further ensure the safety of both the home and the public water systems.
The Environmental Great Lakes Energy (EGLE) requires any connection that could potentially cause a risk to life, health or property must be in compliance with State codes and regulations. These safety precautions are in place to protect the quality of water that the City is delivering to its residents.
NEW! Electronic Water Billing
We are now offering the option for paperless billing. You MUST register before logging in. Have your utility billing account number (found on your paper invoice) on hand during registration with SmartPayWorks. Once your account is set up and you are logged in, you may access your profile by clicking on the arrow near your name, then select Account Preferences to make the change to electronic invoices. You may create your online account here for this service.
Inspections will be performed every three (3) years in different areas throughout the city. If your area is subject to inspection, you will be informed 1-2 weeks prior by flyer from HydroCorp. After your inspection, if there are no repairs needed, there will be no action required. If improvements are needed, you will be notified by mail.
If you have any questions or concerns, please contact HydroCorp at: 844-HYDROINFO (493-7646), or email@example.com. You may also visit their website by clicking here.